Internships
Established in 2015, the iWorks’ Internship program provides aspiring system developers, business analysts, technical writers/editors, and business development personnel with hands-on opportunities to grow and learn within their chosen field. With a dedicated staff and a friendly environment, our interns are fully integrated members of the team. They have the opportunity to work on a variety of projects from developing systems dashboards to acquiring certifications. Along with working on specific projects, iWorks provides hands-on training and career development brown bags, spanning the gamut of elevator pitching to GIT overviews.
Available Teams:
Systems Development Team
The Systems Development team designs and codes application components in an Agile environment utilizing a test-driven development approach. In doing so, they perform analysis and debugging. Previous Interns have coded a System Dashboard to track the status of various online applications, assisted with Automation testing, used Adobe Connect to provision and de-provision users through Okta, etc.
Technical Skills Required: Software development experience ( i.e., JAVA, XHTML, SQL, Git, etc.).
Test Team
The Test team is an Agile team performing functional, performance, regression, integration, and automation testing. They also use tools like WinSCP and PuTTY to access servers and process test files.
Technical Skills Required: Understanding of JAVA, Linux, etc.
Business Analyst (BA) Team
The BA team creates detailed functional requirements and design documents for business processes, interfaces, and reports. They personally validate implemented systems and processes to ensure functional needs and business performance.
Technical Skills Required: Understanding of business analysis techniques and presentation skills.
Documentation Team
The Documentation team provides project management, technical editing, and business process automation (BPA) support. They also edit policy documents and user manuals.
Technical Skills Required: Proficient in the English language (i.e., grammar and writing).
Business Development (BD) Team
The BD team analyzes the government marketplace to identify new business opportunities that match company capabilities and experience. Past Interns have assisted with researching the FedRAMP Certification.
Technical Skills Required: Proficient with writing/editing, research, and public speaking.
Human Resources (HR)/Administrative Team
The HR/Administrative team manages the necessary business activities involved with employee and office management as well as payroll functions. They are also responsible for managing the employee benefits program and internal company policies and reporting requirements.
Technical Skills Required: Strategic thinking, customer service, and discretion.
Social Media and Website Teams
The Social Media and Website Teams promote iWorks brand and inform clients about the Information Technology (IT) and professional services iWorks provide to the federal government and is an integral part of hiring new talent and client retention. They highlight the many facets of the company’s services and culture both internally and externally on platforms such as LinkedIn, Facebook, Twitter, Yammer (Internal Platform), and the iWorks website.
Technical Skills Required: Proficient with LinkedIn, Facebook, Twitter, Hootsuite, Canva, WordPress, and Google Analytics.
Application Process:
Please send an email to HR Manager at recruiting@iworkscorp.com indicating which team you would like to be a part of as well as the best contact method for an interview.
5 Questions with iWorks 2020 Interns
Jenna Harrity, ATF Tech Editing Intern
Where do you go to school and what is your major?
I attend Towson University as a master’s student in technical writing and information design.
What did you like most about interning with iWorks? What was your biggest take away from the program?
The internship at iWorks gave me the opportunity to learn more about other projects and teams than the one in which my internship is based. Having the opportunity to experiment with the type of work I most enjoy is so valuable in a work experience.
What skills have you learned over the course of your internship?
Over the course of the internship, I have gained skills in creating SOPs, tech editing documents, designing templates and graphics that comply with style guide colors, and working on proposals.
What types of projects do you work on currently?
Currently, I am working on drafting two SOPs for ATF, helping with an ISO audit presentation, creating graphics for iWorks’ “What We Do” campaign, assisting with a white glove proposal, learning Power BI in a Udemy course offered by iWorks, and collaborating with the website and social media teams.
What advice would you give future interns?
I would advise future interns to come into the program with an open mind and excitement for learning! If you show interest in the other teams, you’ll have the opportunity to learn much more than you might have anticipated from your main project. Be open for that opportunity.
Kidus Yared, DCSA Software Development Intern
Where do you go to school and what is your major?
I am majoring in Computer Science at the University of Maryland, College Park.
What did you like most about interning with iWorks? What was your biggest take away from the program?
I like how easily I am able reach out to others working at iWorks and how everyone is so willing to help. My biggest takeaway from the program is to be persistent. When I was starting out especially, I encountered challenges that initially I did not understand, but I asked for help, kept learning, and tried again.
What skills have you learned over the course of your internship?
Over the course of the internship, I learned how to code in Python and become familiar with a few of the Amazon Web Services.
What types of projects do you work on currently?
Currently, I am working on developing a function that allows for provisioning and de-provisioning Adobe Connect users through Okta.
What advice would you give future interns?
I would tell future interns to not be afraid to ask for help and keep trying.
David Kim, DoD Software Development Intern
Where do you go to school and what is your major?
James Madison University, Computer Science Major.
What did you like most about interning with iWorks? What was your biggest take away from the program?
I truly appreciate the friendliness of the people in this company, and how they are willing to help me out when I have no idea what I am doing. I think the biggest take away is the importance of communicating with your peers; it is both helpful to me and the company as a whole.
What skills have you learned over the course of your internship?
I’ve learned how to use git, docker, and bash, in order to modify the software and save the changes on the cloud, and agile development methodologies, in order to communicate between coworkers on what needs to be done.
What types of projects do you work on currently?
Currently, I just build computers and deploy servers for my friends.
What advice would you give future interns?
Do not hesitate to ask questions, it is normal for people to not understand the way different work environments function. If you don’t, you get left in the dark and will just have more problems later.
Tareef Sharieff, DoD Software Development Intern
Where do you go to school and what is your major?
I currently attend George Mason University and I’m majoring in Information Systems and Operations Management.
What did you most like about interning with iWorks ? What was your biggest takeaway from the program?
I enjoyed learning from and collaborating with the developers, and my mentor on the team. Everyone in the company was willing to answer any questions I had throughout my internship. This made for a great environment to develop my skills and get comfortable programming.
What skills have you learned over the course of the internship ?
I’ve gained a deeper understanding of the software development life cycle, through experiencing operations firsthand. I’ve also become more comfortable using Git, and as a result I’ve gained a greater understanding of how large projects are organized and worked on. Lastly, I’ve been able to learn the importance of collaboration, through working with various members of the team.
What types of projects do you work on currently?
At the moment, I work on the DoD project. As interns, to be able to work on a project like this is a great opportunity in and of itself. Up to this point, I’ve worked on some formatting bugs in the application, as well as some error messages and growlers.
What advice would you give future Interns?
I would say to come in with an open mind. Don’t be afraid to ask questions and for help when accomplishing tasks. Other than that, enjoy the experience and try to learn as much as possible!
Gillian Black, iWorks Social Media/Website Intern
Where do you go to school and what is your major?
I attend Temple University as a Communication Studies major with a minor in Digital Media Engagement at the Klein College of Media and Communication.
What did you like most about interning with iWorks? What was your biggest take away from the program?
What I liked the most about interning at iWorks is that I had the ability to choose what I want to do. I got to tell my mentor my goals for the summer and I complete tasks based on what I wanted to grow in. My biggest take away is if there is something you want to try- speak up and go for it! I always felt that all of my opinions were valued and my mentors were always happy to let me try something new.
What skills have you learned over the course of your internship?
I worked on getting certifications in Hootsuite, InDesign, and Photoshop. I have never used Hootsuite before, and I have been able to familiarize myself with this industry wide tool. Additionally, I have made graphics, copy, and edits to our social media and website.
What types of projects do you work on currently?
I create graphics for social media, create copy for posts, and draft them via Hootsuite. For the website I create graphics, help develop search engine optimization (SEO) practices, and use WordPress to upload and schedule posts on our Media Room and add features to the website. I am also in charge of the content calendars for social media and the Media Room.
What advice would you give future interns?
Do not be afraid to speak up at this internship! You were selected for a reason- the people who work here genuinely want to know what you think and what your goals are so that you get the most out of your internship!
Testimonials
“Come in with an open mind. Don’t be afraid to ask questions and for help when accomplishing tasks.”
“I loved the people – everyone went out of their way to be friendly and helpful.”
“No matter how busy someone is, they will take time to help you with whatever you need.”
